Press Conf. When the person answers, press Join or OK to add the person to the existing call. Press Add and repeat these steps to add another person to the conference call. Press Drop at any time to drop the last person added to the conference call. Press Conf , or Add if you are already in a conference.
Select the call on hold that you want to add to the conference. Press Resume to take the call off hold. Press Join or Conf to add the person to the conference call. When you put a conference call on hold, the other parties can still talk to each other. Press Hold during a conference call. Press Resume or OK to resume the conference call. Press Drop. You can save up to names and up to 6 telephone numbers per name. When you press the Contacts button, you are automatically put into Contacts search mode.
You can jump to a certain group of letters in your Contacts list by pressing the associated dial pad button. For example, if you press 3, the Contacts list might display entries starting with D, E, F, or 3 depending on how you set up your contacts. Press Contacts. Using the dialpad, start typing the name for which you want to search. Keep in mind how your Contact list is set up. If you have set up your Contacts using a different scheme, type the most likely letter s that would match the contact you want to find.
Press Call to call the person or More then Edit to edit contact information. You can add up to six numbers for a contact. Selecting "handle" as a type allows you to track the contact's telephone presence, for example, not logged in, logged in, in use, or sending all calls to another number. Press New. Enter the first and last name using the dialpad. Press the number key that corresponds to the letter or number you want to enter. Pause before entering the next character if the characters are on the same key.
To enter a space, press 0. Enter remaining letters or numbers. Press Bksp to delete the last character. NOTE: If you want to remove a letter, number, space, or symbol that is in the middle of the text you entered, use the left and right navigation arrows to place your cursor after the character you want to remove.
Once your cursor is in the correct position, press Bksp to remove the character to the left of the cursor. Select the next field.
Enter the telephone number and press Primary if applicable. The primary number is the one that will always display without having to go into contact details. Select the type of number entered work, mobile, home, handle. If you select handle, provide a value that represents the extension number, an "at" symbol, and the company name, for example, avaya.
If you have another number for this contact, scroll down and repeat Steps 5 - 7. You can add up to five additional numbers for this contact, but you can designate only one number as primary.
Press Save or OK. Search for and select the contact you want to edit. Choose the field you want to edit. Use the dialpad and softkeys to make changes to the contact information.
Click the most similar image to your phone screen:. Deskphone Hover over or tap on parts of the phone for an overview and see below for detailed instructions. Illuminates when you have an unread voicemail. The light will turn off once all voicemails are acknowledged. Voicemails are acknowledged either by your listening to them in the voicemail system or, if you have Unified Messaging, your email client marking the email containing the voicemail as 'read'. Note you can dial the phone number before lifting the handset so that you can confirm it is correct.
If you then lift the headset, it will dial the number you entered. Selecting on-screen items is accomplished using the buttons bordering the screen. If you have an Avaya g, g, or c, then you have a touch screen and can select items by tapping them. They are called software keys because the buttons will present different options depending on the context of what you're doing with your phone.
Upon first accessing your voicemail, you will have to set it up. From then on, you will use a password that you set up to access your voicemail. This voicemail password expires every year. This button is useful when you have navigated into deep levels of menus and need to start over or get reoriented. If you call someone frequently, you should consider setting up a speed dial for them.
Speed dial instructions are below. The button will illuminate when you have a missed call, and when you view the missed call by pressing the History button, the illumination will turn off. If you press the Phone button and then press the up and down arrows of the navigation wheel, you will scroll through your three pages of call appearances. A headset is not included with your phone.
Headsets are useful when you need to talk with someone while keeping your hands free to do other tasks. Many Jabra headsets will automatically activate and be ready for making a call as soon as they are undocked from their base.
Selecting on-screen items is accomplished using buttons bordering the screen. Feature buttons, the feature buttons border the phone screen on the left and right. Soft key labels, located at the bottom of the phone screen in a row.
Soft keys, located in a row below the phone screen. Soft keys, or software keys, allow you to select the corresponding items displayed along the botton of the screen. Voicemail Button, a nickel-sized circular button adjacent to the handset towards the center of the phone.
Press this button to access your voicemail. Phone Button, a nickel-sized circular button at the right-center of your phone. The Phone button functions as your 'home' button in that it always displays the first call appearance page. Navigation Wheel, a large circular button at the right side of the Phone between two nickel-sized circular buttons.
The Navigation wheel is used to navigate menus and select items from menus. After pressing the Phone button, then pressing the up and down arrows will scroll through your three pages of call appearances. Contacts Button, the farthest left rectangular button below the navigation wheel. Create up to contact entries to associate off-campus numbers with names. Home Button, the center rectangular button below the navigation wheel Used to set the options on your phone, such as the ring tone, call timer, whether phone history is logged, and more.
History Button, the farthest left rectangular button below the navigation wheel allows you to see missed, answered, and dialed calls; these different call types can be sorted in your history by using the left and right arrows of the Navigation Wheel.
Headset Button, located towards the bottom of your phone, it is the upper square button between the handset and the dial pad. Activate your headset as the calling device. Headsets are useful when you need to talk with someone while simultaneously keeping your hands free to do other tasks, such as type on a computer.
Speaker Button, located towards the bottom of your phone, it is the lower square button between the handset and the dial pad. This button makes the call audible when near your phone rather than using the handset. Please sign in now or Register using the Register Now! Enclose exact words or phrases in double quotes. The more exact the phrases are to the actual title or string of text in a document, the better the results. Videos and Tips on using the Avaya Support Website can be found here.
Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets.
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